Last Updated: August 8, 2018
In order to carry out the Services and to provide a great user experience, we will collect, process and store the following information from you upon your visit of our website or chatbots or your use of our platform, some of which may be considered personally identifiable information:
Your username, password and e-mail address when you register for an AudioDive account.
Profile information that you provide for your AudioDive profile and any public profile information you provide on a social media account linked to your AudioDive account (e.g., first and last name, picture, phone number).
Content (e.g., photos, comments, and other materials) that you post to the Service as a Content Creator or that you send as a reply to a chatbot.
Any content you provide to AudioDive during communications between you and AudioDive directly, such as emails or phone calls to us.
We will use your information as follows:
to administer your account with us and provide you with our services;
to respond to your inquiries and deliver reminder e-mails to you;
to provide you with information regarding updates and changes to our Website, our Terms of Service or any services we offer or provide through it;
We will use any other information collected by you as follows:
to improve our services
We will retain your personal information for as long as you use our website, application and services and you participate in our programming.
You have the right to request that your personal information is permanently removed from our system and database at any time. Such request will be accommodated within 21 days.
It may not be readily apparent to you when Personal Information or user data is being collected. For instance, when you come to our website, your IP address is collected so that we know where to send information you are requesting. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet. Similarly, AudioDive or a third party may place cookies or use web beacons, which may be used to identify some of your preferences. A “cookie” is a small file or record-keeping device that websites often store on a user’s computer. You can disable cookies or set your browser to alert you when cookies are being sent to your computer. If you disable the cookies, you may not be able to sign in and some of the features offered by the Services may not be available to you.
We are committed to ensuring that the information you provide to us is secure from accidental loss and from unauthorized access, use, alteration and disclosure. We have implemented suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorized access, modification and disclosure, including:
the personal information you provide to us is stored on our secure servers behind firewalls.
We restrict access to personal information to employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination, if they fail to meet these obligations;
Areas of our website that collect personal data use Secure Sockets Layer (SSL) encryption or other types of encryption;
Whenever possible we will make sure we anonymize or pseudonymise all personal or related data.
, or applicable law, or where AudioDive voluntarily decides to grant the request.
The Services are directed at Fans and Curators over the age of 13 and Content Creators over the age of 18. We do not knowingly collect information from children under 13 years of age or have any reasonable grounds for believing that persons under the age of 13 are accessing the Services. If we discover any inadvertently collected Personal Information of a person under the age of 13, that information will be swiftly deleted from its’ records. If you believe that we may have any information from a person under age 13, please contact AudioDive at email@example.com.
AudioDive welcomes residents of the State of California to use the Services, and complies with the California Business and Professions Code §§ 22575-22579. If you are a California resident you may request certain information regarding our disclosure of personal information to any third parties for their direct marketing purposes. Please send a written request 424 Clay Street, Suite LL, San Francisco CA 94111.
By accessing the Services through third-party social media websites such as Facebook, you have the ability to limit the personal data or information made available to AudioDive through the privacy setting. If you would like to access, review, correct, update, suppress, or otherwise limit our use of your personal information you have previously provided directly to us, you may contact us at firstname.lastname@example.org. In your request, please include your email address, name, address, and telephone number and specify clearly what information you would like to access, change, update, or suppress. We will try to comply with your request as soon as reasonably practicable.